Jetways not working when arriving at Prague

Discussion about Prague Airport scenery
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StefanBravo
Posts: 3
Joined: Sun Jan 10, 2021 8:17 pm

Jetways not working when arriving at Prague

Post by StefanBravo » Sun Jan 10, 2021 8:21 pm

Hi,

In P3D v5.1 I'm having an issue with the jetways. When I depart from Prague they work fine, but when I arrive at Prague they are in a broken position (see attachment). And yes, the aircraft has been added to the configurator.

Any idea what causes this or how it can be fixed?

Stefan
Attachments
2021-1-10_21-16-34-887.png
2021-1-10_21-16-34-887.png (4.29 MiB) Viewed 216 times

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jan.podlipsky
Posts: 137
Joined: Tue Aug 22, 2017 8:30 am

Re: Jetways not working when arriving at Prague

Post by jan.podlipsky » Mon Jan 11, 2021 9:45 am

Hi,

this looks like something went wrong in the Simconnect.

Does this happen to you every time and with every plane?

We have encountered this issue in the past, unfortunately we were not able to reproduce it.
Jan Podlipský
Support Lead
XHT Labs

StefanBravo
Posts: 3
Joined: Sun Jan 10, 2021 8:17 pm

Re: Jetways not working when arriving at Prague

Post by StefanBravo » Mon Jan 11, 2021 4:55 pm

Hi Jan,

Thanks for your answer. Yes, it happens every time I arrive at Prague and with every aircraft.

Stefan

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jan.podlipsky
Posts: 137
Joined: Tue Aug 22, 2017 8:30 am

Re: Jetways not working when arriving at Prague

Post by jan.podlipsky » Tue Jan 12, 2021 4:38 pm

StefanBravo wrote:
Mon Jan 11, 2021 4:55 pm
Hi Jan,

Thanks for your answer. Yes, it happens every time I arrive at Prague and with every aircraft.

Stefan
In that case I recommend trying to install all the versions of Simconnect.
Jan Podlipský
Support Lead
XHT Labs

StefanBravo
Posts: 3
Joined: Sun Jan 10, 2021 8:17 pm

Re: Jetways not working when arriving at Prague

Post by StefanBravo » Tue Jan 12, 2021 10:03 pm

Hi Jan,

Just did that, and performed a test flight from a nearby airport. The jeyways worked now, but I'll also try a flight from an airport further away.

Many thanks!

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jan.podlipsky
Posts: 137
Joined: Tue Aug 22, 2017 8:30 am

Re: Jetways not working when arriving at Prague

Post by jan.podlipsky » Wed Jan 13, 2021 9:52 am

I am really glad to hear it!
Jan Podlipský
Support Lead
XHT Labs

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