[P3Dv4.4] Missing jetways and markings

Discussion about Prague Airport scenery
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Erik
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Joined: Mon Oct 16, 2017 6:42 pm

[P3Dv4.4] Missing jetways and markings

Post by Erik » Wed Dec 12, 2018 4:20 pm

Hello XHT team,

Today I installed Prague from Aerosoft (v1.2.6918) on a new installed P3Dv4.4. I have the same issue as with the beta, no runway markings and jetways. APController is running. I have a Windows 10 x64 machine.

I have attached a screenshot.
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2018-12-12_17-17-19-188.jpg
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jan.podlipsky
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Re: [P3Dv4.4] Missing jetways and markings

Post by jan.podlipsky » Wed Dec 12, 2018 5:05 pm

Hi Erik,

okay, please send me a support ticket along with all the required files, and we can take a look at it.
Jan Podlipský
Support Lead
XHT Labs

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Erik
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Re: [P3Dv4.4] Missing jetways and markings

Post by Erik » Wed Dec 12, 2018 5:59 pm

Hi Jan, I just played around with the logging (enabling/debugging). Then the textures were visible, but summer textures. After restarting the sim a few times now it looks OK.
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Erik
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Re: [P3Dv4.4] Missing jetways and markings

Post by Erik » Wed Dec 12, 2018 7:37 pm

But a next time the airport looks like this (I am using FTX Global b.t.w.). Date is set to today (season fall)
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Erik
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Re: [P3Dv4.4] Missing jetways and markings

Post by Erik » Thu Dec 13, 2018 6:49 am

Hmm, and missing ground textures again. Which files do I need to send?

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jan.podlipsky
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Re: [P3Dv4.4] Missing jetways and markings

Post by jan.podlipsky » Thu Dec 13, 2018 8:00 am

It's written in the support ticket form.

https://www.xht-labs.com/index.php/technical-support/
Jan Podlipský
Support Lead
XHT Labs

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Erik
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Joined: Mon Oct 16, 2017 6:42 pm

Re: [P3Dv4.4] Missing jetways and markings

Post by Erik » Thu Dec 20, 2018 3:06 pm

Small update: thanks to the great help of both Jan and Premek I am able to use the airport again. I found out there is something strange with the CustomerAircraftData file. Issue is still under investigation but at least I can fly to Prague now :)

peter225
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Joined: Tue Jan 08, 2019 10:57 pm

Re: [P3Dv4.4] Missing jetways and markings

Post by peter225 » Tue Jan 08, 2019 11:02 pm

HI I am having the same problem, could you please tell me how it was fixed.
Thank Peter

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jan.podlipsky
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Re: [P3Dv4.4] Missing jetways and markings

Post by jan.podlipsky » Wed Jan 09, 2019 6:56 am

Hi,

have you tried these troubleshooting tips?

viewtopic.php?f=9&t=123
Jan Podlipský
Support Lead
XHT Labs

peter225
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Joined: Tue Jan 08, 2019 10:57 pm

Re: [P3Dv4.4] Missing jetways and markings

Post by peter225 » Wed Jan 09, 2019 10:47 am

Hi, thanks for your reply I can confirm that all in the link you sent are fine but still not getting any jetways,markings or lights on runways or taxiways. I use Vox atc and on landing their green follow me lights work to guide me to my parking spot when I tune into ground. The only plane I use is aerosoft A320 pro. Sim P3Dv4. Windows 10 pro.

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